Context
Digital technologies are reshaping curriculum delivery, procurement, data use and materials across the education system.

Challenge
Educational publishers lacked visibility into how senior leaders across the system were experiencing digital transformation and how they perceived the sector’s role.

Approach
We mapped the education system, engaging 50 senior leaders across primary, secondary, tertiary and VET sectors, as well as policymakers and peak bodies. We interpreted how digital transformation was reshaping roles, responsibilities and system design.

Implementation
Insights were synthesised into a clear analysis of emerging operating models, regulatory expectations and strategic implications for the sector.

Results
The organisation gained a system‑level understanding of digital transformation, a defined future role and stronger capability to engage government and sector leaders.